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Warning-sign checks

Optic neuritis: when to get help

Go through these in order and stop at the first one that applies. If you are reading this for someone else, answer for them.

  1. 1

    Is any of this happening now?

    Call 911

    Seek emergency care for:

    • Sudden severe vision loss, especially if it occurs within minutes
    • Vision loss in both eyes
    • Vision changes with weakness, numbness, difficulty speaking or severe imbalance
    • Severe eye pain with a red eye, headache, nausea or vomiting
    • New vision loss after a significant eye or head injury

    These symptoms do not always mean optic neuritis.

    They can occur with stroke, retinal problems, dangerously raised eye pressure and other conditions needing immediate assessment.

    Other emergency signs, for anyone
    • Someone who is struggling to breathe, gasping, choking, or cannot get words out
    • Someone who has chest pain, tightness or pressure lasting more than a few minutes
    • Someone who has sudden weakness or drooping on one side of the face or body, slurred speech, or sudden confusion
    • Someone who is unconscious, or cannot be woken
    • Someone who is bleeding heavily and it will not stop with firm pressure
    • Someone who has had a seizure that will not stop, or does not wake up afterwards
    • Someone who has lips or skin that look pale, blue, grey or blotchy
    • Someone who you believe has taken an overdose or swallowed something poisonous
  2. 2

    Is any of this happening?

    Be seen today

    Arrange urgent, same-day medical assessment for any new or unexplained loss of vision, pain with eye movement accompanied by visual change, or colours suddenly appearing faded in one eye.

    Do not wait for a routine eye test if vision is actively worsening.

    Contact your usual eye or neurological team promptly if previously stable vision worsens, symptoms return in either eye, or new neurological symptoms develop.

  3. 3

    Does any of this apply?

    Book an appointment

    Routine follow-up is appropriate for stable recovery, test review and discussion of long-term risk.

Every sign above is quoted from the sofidex article on Optic neuritis. If you are not sure, err upward — it is always reasonable to be checked.