sofidex

Legal

Terms of Use

Effective date: August 2, 2026
Last updated: August 2, 2026

These Terms are a binding agreement between Daloreum, doing business as sofidex ("sofidex," "we," "us"), and anyone who uses sofidex ("you") — whether you are a patient, a member of the public, a clinician, a researcher, an educator, a student, or a healthcare organization. If you act for an organization, you represent that you have authority to bind it.

The Privacy Policy, Acceptable Use Policy, Medical Disclaimer, Editorial Policy, and AI Disclosure also apply. If a signed enterprise agreement exists, it controls over these Terms.

1. Who may use sofidex

sofidex is two things on one website, and which one you are reading matters.

The patient side (/patients) is written for patients, carers, and anyone trying to understand their own health. It is free to read, and an account adds saved pages and a limited number of questions. It is health information for the public.

The clinical side (/clinicians) is a professional reference, written for clinicians, students, and others working in healthcare. It is a paid subscription.

We do not verify that a subscriber is a clinician. There is no licence check, no credential upload, and no professional gate: anyone over 18 who pays may open the clinical side. We say so plainly because the alternative — implying a gate that does not exist — would let a reader assume something about the other people using it, and about the checks we perform, that is not true.

If you are not a healthcare professional and you read the clinical side, these apply to you and are conditions of your use:

  • It is not written for you, and it does not become advice because you paid for it. Clinical reference material assumes a trained reader who is examining a specific patient, knows that patient's history, and carries professional responsibility for the decision. Read out of that context it is easy to misread and easy to misapply.
  • Do not use it to diagnose yourself or anyone else, and do not use it to start, stop, change, or dose any treatment. Take any question about your own health, or the health of someone you care for, to a qualified healthcare professional who can examine the person involved.
  • A dose, threshold, protocol, or interaction printed here is not permission to act on it. Those figures are written for somebody licensed to weigh them against a patient in front of them.
  • It does not create a clinician–patient relationship between you and sofidex, and nobody at sofidex is treating you or supervising your care.

You represent that you are at least 18 years old and that your account information is accurate. If you tell us you are a healthcare professional, you represent that your credentials, licences, affiliations, and scope of practice are accurate and current, and that you will use sofidex within them. We may ask for verification and may suspend access if it is not provided or fails — but nothing in these Terms means we have checked anyone.

Children under 13 may not create an account. Where a parent or carer reads sofidex about a child, they do so as an adult reader and everything above applies to them.

2. Accounts

You are responsible for your account, for keeping your password confidential, and for everything done under your credentials. Accounts are personal and may not be shared. Tell us immediately if you believe your account has been compromised.

3. Your licence to use sofidex

Subject to these Terms and any applicable order, sofidex grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right, during your subscription term, to access sofidex for your own professional, educational, research, and clinical-reference purposes.

You may display a reasonable excerpt to a patient or colleague when directly connected with lawful care or education, provided you preserve source, date, and warning information and do not distribute a substantial portion of the content. No other republication, bulk extraction, sublicensing, or service-bureau use is permitted without written authorization.

All content, software, and design remain the property of sofidex and its licensors.

4. Independent professional judgment

sofidex does not practice medicine, prescribe, diagnose, establish a clinician-patient relationship, or assume a professional duty to a patient. It supports — it does not replace — qualified professional judgment.

You are solely responsible for:

  • independently evaluating each patient and all patient-specific factors;
  • verifying material information against current primary sources, official labeling, local formularies, institutional protocols, and applicable standards;
  • determining whether content is accurate, complete, timely, and appropriate;
  • obtaining required consent and documenting decisions;
  • complying with licensure, scope-of-practice, prescribing, documentation, and reporting duties; and
  • ensuring that trainees and personnel receive appropriate supervision.

Do not use sofidex as the only basis for diagnosis, treatment, dosing, triage, or another decision that could materially affect health or safety. Do not use it in an emergency or when delay could cause harm.

5. No protected health information

sofidex is not a HIPAA-enabled service. No Business Associate Agreement is available, and sofidex does not act as a business associate. Do not submit protected health information or any information that identifies a patient, including in search queries, the interaction checker, or support correspondence.

sofidex is not a system of record. Maintain required clinical and business records in your own authorized systems.

6. Subscriptions, billing, and cancellation

Paid plans are billed in advance through Stripe, our payment processor, on the interval shown at checkout. Card details are entered on Stripe's own hosted pages; sofidex never receives or stores your card number.

Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price for that plan, until cancelled. You may cancel at any time from the billing page in your account. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then. We do not provide refunds for a partial period except where required by law or at our discretion.

Price changes. We will give notice before a price change takes effect for your renewal, and you may cancel before renewing if you do not accept it.

Plan changes. Upgrading takes effect immediately with a prorated charge for the remainder of the period. Downgrading takes effect at your next renewal.

Failed payment. If a payment fails, access continues for a short grace period while we retry, after which it is restricted and then removed. Restoring payment restores access.

7. Content, updates, and corrections

sofidex may update content continuously and may correct or withdraw material without notice when needed for accuracy, safety, law, or security. A publication or update date does not guarantee that every fact is current. Coverage is incomplete and expanding; see the Editorial Policy. Report suspected errors to [email protected] with the topic, URL, date accessed, and supporting source.

8. Restrictions

In addition to the Acceptable Use Policy, you may not:

  • use sofidex beyond purchased seats or usage limits;
  • share credentials or evade access controls;
  • systematically copy content into an electronic health record, knowledge base, model, or competing product;
  • use sofidex for unlawful discrimination, patient steering, deceptive claims, or unapproved regulated purposes;
  • alter content in a way that falsely suggests sofidex authored or endorsed the alteration; or
  • rely on a citation without reviewing the cited source.

9. Monitoring

sofidex may use proportionate technical measures to detect security threats, credential sharing, automated extraction, and usage-limit violations. Monitoring is conducted as described in the Privacy Policy.

10. Third-party material

The interaction checker draws on data from the U.S. National Library of Medicine and the U.S. Food and Drug Administration. That data is provided by those sources under their own terms and sofidex does not warrant it. Linked third-party sites are governed by their own terms.

11. Commercial relationships

Some articles link to products a reader can buy, and sofidex earns a commission on qualifying purchases made through those links. Every page carrying one says so above the article, and the links are marked rel="sponsored".

Three things follow, and they are commitments rather than description:

  • A commission never decides what is written. The product is named because the advice involves it; the link is added afterwards. No brand, product, or seller is chosen or ranked because it pays, and we do not accept payment for placement or coverage.
  • We do not sell products and we are not a party to your purchase. You buy from the retailer, on their terms, with their prices, delivery, returns, and warranties. Their statements about a product are theirs, not ours, and we do not adopt them.
  • Linking a product is not recommending it. Articles may link supplements, home remedies and over-the-counter medicines that they mention, including ones whose evidence the article describes as weak; what the article says about the evidence stands. Prescription-only products are never linked, and nor is a product named in a warning not to use it. Naming a product is not a recommendation to take it, and nothing on sofidex is an endorsement, a prescription, or a substitute for professional advice about whether something is right for you.

Pricing, availability, and product information at a retailer change without notice and are outside our control. We are not responsible for a third party's site, terms, or handling of your data once you leave sofidex — see the Privacy Policy.

12. Suspension and termination

You may close your account at any time from your account settings. sofidex may suspend or terminate access for nonpayment, material breach, security risk, unlawful conduct, or regulatory requirement. Where practicable we will give notice and a reasonable opportunity to cure, but we may act immediately to prevent harm or comply with law.

On termination your licence ends. Provisions that by their nature should survive — including sections 3, 4, 5, 12, 13, 14 and 15 — survive.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOFIDEX, ITS CONTENT, CITATIONS, CALCULATIONS, AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." SOFIDEX DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND RESULTS. SOFIDEX DOES NOT WARRANT THAT THE SERVICE WILL IDENTIFY EVERY RELEVANT FACT, INTERACTION, CONTRAINDICATION, ALTERNATIVE, OR RISK, OR THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOFIDEX, Daloreum, THEIR AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND PERSONNEL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS; OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

THEIR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) FEES PAID OR PAYABLE FOR THE AFFECTED SERVICE DURING THE 12 MONTHS BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY OR (B) US$100.

These limits do not apply to liability that cannot lawfully be limited.

15. Indemnification

You will defend and indemnify sofidex and Daloreum from third-party claims arising from your unlawful practice, failure to exercise professional judgment, data submitted without authority, material breach of these Terms, or unauthorized modification or distribution of the content, except to the extent caused by our own breach or misconduct.

16. Governing law and disputes

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-laws rules.

These Terms contain no arbitration clause and no class-action waiver.

17. Changes to these Terms

We may update these Terms. We will post the updated version and revise the date above, and will give notice of material changes. Continued use after a change takes effect is acceptance of the updated Terms.

18. General

These Terms are the entire agreement between us on this subject and supersede prior discussions. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

19. Contact

Daloreum d/b/a sofidex
Legal: [email protected]
Clinical content: [email protected]
Security: [email protected]