Go through these in order and stop at the first one that applies. If you are reading this for someone else, answer for them.
1
Is any of this happening now?
Call 911
Go to an emergency department after a major injury if the foot is badly misshapen, a bone is visible, bleeding will not stop, or the foot becomes cold, pale, blue, or suddenly numb.
Other emergency signs, for anyone
Someone who is struggling to breathe, gasping, choking, or cannot get words out
Someone who has chest pain, tightness or pressure lasting more than a few minutes
Someone who has sudden weakness or drooping on one side of the face or body, slurred speech, or sudden confusion
Someone who is unconscious, or cannot be woken
Someone who is bleeding heavily and it will not stop with firm pressure
Someone who has had a seizure that will not stop, or does not wake up afterwards
Someone who has lips or skin that look pale, blue, grey or blotchy
Someone who you believe has taken an overdose or swallowed something poisonous
2
Is any of this happening?
Be seen today
Seek same-day medical advice if:
You felt a snap or pop and cannot push off or walk normally
You cannot bear weight after an injury
The heel is hot, red, and swollen, especially with fever
A wound near the heel is becoming red, painful, or draining
You have diabetes or poor circulation and develop a new heel wound
And for anyone, someone who:
has abdominal pain that is severe, constant, or getting worse
3
Does any of this apply?
Book an appointment
Arrange a routine appointment if the pain has not started improving after about two weeks of self-care.
You should also book an appointment if it keeps returning, is getting worse, affects sleep or normal walking, or comes with persistent tingling or numbness.
Every sign above is quoted from the sofidex article on Heel pain. If you are not sure, err upward — it is always reasonable to be checked.