sofidexFor patientsAre you a clinician? Clinical site

Warning-sign checks

Hair loss: when to get help

Go through these in order and stop at the first one that applies. If you are reading this for someone else, answer for them.

  1. 1

    Is any of this happening now?

    Call 911

    Call emergency services for trouble breathing, faintness, or swelling of the face, mouth, or throat.

    These symptoms relate to a severe reaction rather than hair loss itself.

    Other emergency signs, for anyone
    • Someone who is struggling to breathe, gasping, choking, or cannot get words out
    • Someone who has chest pain, tightness or pressure lasting more than a few minutes
    • Someone who has sudden weakness or drooping on one side of the face or body, slurred speech, or sudden confusion
    • Someone who is unconscious, or cannot be woken
    • Someone who is bleeding heavily and it will not stop with firm pressure
    • Someone who has had a seizure that will not stop, or does not wake up afterwards
    • Someone who has lips or skin that look pale, blue, grey or blotchy
    • Someone who you believe has taken an overdose or swallowed something poisonous
  2. 2

    Is any of this happening?

    Be seen today

    Seek same-day medical advice for a painful or soft swollen area of scalp, pus, rapidly spreading redness, or fever.

    These features can occur with a significant infection or intense inflammation.

    Get urgent help after a hair product or treatment if you develop a serious chemical burn.

  3. 3

    Does any of this apply?

    Book an appointment

    Book a routine appointment if your hair loss is sudden, patchy, steadily worsening, or causing concern.

    You should also arrange an assessment if it affects your eyebrows or eyelashes, follows a medicine change, or comes with scalp itching, scaling, pain, or burning.

Every sign above is quoted from the sofidex article on Hair loss. If you are not sure, err upward — it is always reasonable to be checked.