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Warning-sign checks

Ear infection: when to get help

Go through these in order and stop at the first one that applies. If you are reading this for someone else, answer for them.

  1. 1

    Is any of this happening now?

    Call 911

    Call emergency services for confusion, extreme drowsiness, a seizure, a stiff neck with severe headache, difficulty waking, or other signs of serious illness.

    These are not typical of a simple ear infection.

    Other emergency signs, for anyone
    • Someone who is struggling to breathe, gasping, choking, or cannot get words out
    • Someone who has chest pain, tightness or pressure lasting more than a few minutes
    • Someone who has sudden weakness or drooping on one side of the face or body, slurred speech, or sudden confusion
    • Someone who is unconscious, or cannot be woken
    • Someone who is bleeding heavily and it will not stop with firm pressure
    • Someone who has had a seizure that will not stop, or does not wake up afterwards
    • Someone who has lips or skin that look pale, blue, grey or blotchy
    • Someone who you believe has taken an overdose or swallowed something poisonous
  2. 2

    Is any of this happening?

    Be seen today

    Seek prompt medical advice for severe or increasing pain, ongoing fever, new discharge, marked hearing loss, dizziness, repeated infections, or symptoms that are not beginning to improve.

    Babies, people with weakened immune systems, and people with diabetes may need earlier assessment.

    Get urgent same-day medical help for:

    • Redness, tenderness, or swelling behind the ear
    • An ear that appears pushed outward
    • Sudden hearing loss in one or both ears
    • Severe outer ear pain in someone with diabetes or reduced immunity
    • New facial weakness
    • A child or adult who appears very unwell

    And for anyone, someone who:

    • has a fever with a stiff neck, a rash that does not fade under pressure, or severe headache
    • has a wound that is hot, spreading red, or leaking pus

Every sign above is quoted from the sofidex article on Ear infection. If you are not sure, err upward — it is always reasonable to be checked.