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Warning-sign checks

Dry eyes: when to get help

Go through these in order and stop at the first one that applies. If you are reading this for someone else, answer for them.

  1. 1

    Is any of this happening now?

    Call 911

    Sudden major vision loss, a penetrating eye injury, or chemical exposure is an emergency.

    After chemical exposure, immediately rinse the eye with plenty of clean, lukewarm water and seek emergency help.

    Do not delay rinsing while arranging care.

    Other emergency signs, for anyone
    • Someone who is struggling to breathe, gasping, choking, or cannot get words out
    • Someone who has chest pain, tightness or pressure lasting more than a few minutes
    • Someone who has sudden weakness or drooping on one side of the face or body, slurred speech, or sudden confusion
    • Someone who is unconscious, or cannot be woken
    • Someone who is bleeding heavily and it will not stop with firm pressure
    • Someone who has had a seizure that will not stop, or does not wake up afterwards
    • Someone who has lips or skin that look pale, blue, grey or blotchy
    • Someone who you believe has taken an overdose or swallowed something poisonous
  2. 2

    Is any of this happening?

    Be seen today

    Arrange follow-up sooner if self-care is not helping or you have persistent dry mouth, joint symptoms, eyelid swelling, or discharge.

    Seek same-day medical care for:

    • Significant eye pain, marked redness, or strong light sensitivity
    • A new vision change that does not clear with blinking
    • A painful or red eye while wearing contact lenses
    • Symptoms after an eye injury or something becoming stuck
    • Worsening symptoms after recent eye surgery
  3. 3

    Does any of this apply?

    Book an appointment

    Book an appointment with an optometrist, ophthalmologist, or doctor if symptoms last several weeks, keep returning, or interfere with daily activities or contact lens use.

Every sign above is quoted from the sofidex article on Dry eyes. If you are not sure, err upward — it is always reasonable to be checked.